Privacy Policy
Last Updated: October 2025
At Couch Champions, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our FIFA match tracking service. Please read this privacy policy carefully.
Information We Collect
Personal Information
When you create an account, we collect:
- Email address
- Username (public identifier; no full names collected)
- Password (encrypted)
Gaming Data
When you use our service, we collect and store:
- Match results (scores, opponents, dates)
- Group memberships and affiliations
- Performance statistics and rankings
- User-generated content (group names, profile information)
- Subscription tier and billing data (via Stripe; we do not store payment details)
- Invite codes and QR metadata (group previews visible to invitees)
Technical Information
We automatically collect certain information when you access our service:
- IP address
- Browser type and version
- Device information
- Usage data and analytics
How We Use Your Information
We use the information we collect to:
- Provide and maintain our service
- Process and display match results and statistics
- Calculate rankings and performance metrics
- Authenticate users and secure accounts
- Send password reset emails, billing notifications, and important service updates (e.g., trial ends, renewals)
- Process payments and manage subscriptions via Stripe
- Generate group previews for QR code/link invites
- Improve our service and develop new features
- Prevent fraud and abuse
- Comply with legal obligations
Data Sharing and Disclosure
Within Your Groups
Match data and statistics are visible to other members of groups you belong to. This is essential functionality of the service and allows for competitive tracking among friends. Group admins can also view member usernames and emails to facilitate invites.
Third-Party Services
We may use third-party service providers to help us operate our service, such as:
- Email service providers for password resets, notifications, and billing alerts
- Analytics services (PostHog) for anonymized usage insights
- Payment processor (Stripe) for handling subscriptions and billing
- Hosting and infrastructure providers
These providers have access only to information necessary to perform their functions and are obligated to protect your data. For example, Stripe processes payments but we do not store card details; PostHog receives anonymized analytics only.
Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Password encryption using industry-standard hashing algorithms
- Secure data transmission using HTTPS
- Regular security assessments and updates
- Limited access to personal information by authorized personnel only
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Data Retention
We retain your personal information and match data for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time.
We may retain certain information as required by law or for legitimate business purposes, such as preventing fraud or enforcing our terms of service.
Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your account and personal information
- Data Portability: Request a copy of your data in a structured format
- Objection: Object to processing of your personal information in certain circumstances
To exercise these rights, please contact us through the information provided at the end of this policy.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze usage of our service. You can control cookie settings through your browser, though some features may not function properly if cookies are disabled.
Children's Privacy
Our service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us so we can take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.
You are advised to review this Privacy Policy periodically for any changes. Your continued use of the service after any modifications indicates your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Couch Champions
Email: [email protected]